System Flow AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (systemflow.solutions) or engage with our services, including when you communicate with us via phone, text message, or email.
By using our website or services, you agree to the collection and use of your information in accordance with this policy. If you do not agree with the terms of this policy, please do not use our site or services.
We collect information you voluntarily provide when you:
This information may include your name, email address, phone number, business name, and any details you share in your messages.
When you visit our website, we may automatically collect certain information about your device and usage, including IP address, browser type, pages visited, time spent on pages, and referring URL. This information is used to improve our website and services.
We may receive information about you from third-party services you authorize, such as calendar integrations or CRM platforms used as part of our service delivery.
We use the information we collect to:
We will not use your information for any purpose materially different from what is described in this policy without providing you advance notice and, where required, obtaining your consent.
System Flow AI operates SMS messaging programs to communicate with clients and prospects. By providing your phone number and consenting to receive SMS messages, you agree to the following terms.
Opt-In: You may opt in to receive SMS messages from System Flow AI by submitting your phone number through our website, booking form, or AI phone agent. You will receive a confirmation message upon opt-in.
Message Frequency: Message frequency varies based on your interaction with our services. You may receive appointment reminders, follow-up messages, service updates, and promotional communications.
Message & Data Rates: Msg & data rates may apply. Check with your mobile carrier for details.
STOP to Opt Out: Reply STOP to any message at any time to unsubscribe from all future SMS messages. After opting out, you will receive a single confirmation message.
HELP for Support: Reply HELP to any message for assistance, or contact us at support@systemflow.solutions.
Data Sharing for SMS: We do not sell, share, transfer, or otherwise disclose your phone number or SMS opt-in consent to any third parties or affiliates for their marketing purposes. Your information is not used for targeted advertising by third parties.
We do not sell your personal information. We may share your information in the following limited circumstances:
We work with trusted third-party service providers who assist us in operating our website and delivering our services (e.g., SMS platform providers, CRM vendors, scheduling software). These providers are contractually required to protect your information and may not use it for any purpose other than providing services to us.
We may disclose your information when required to do so by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
If System Flow AI is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change.
We may share your information for other purposes with your explicit consent.
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including maintaining your service relationship with us and complying with our legal obligations. When your information is no longer needed, we will securely delete or anonymize it.
SMS opt-in records and consent logs are retained for a minimum of 4 years in accordance with telecommunications regulations.
We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, please contact us using the information in the Contact section below.
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.
We may use third-party analytics tools such as Google Analytics to understand how visitors interact with our site. These tools collect anonymized data and are subject to their own privacy policies.
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it promptly. If you believe we have collected information from a child, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
System Flow AI
Email: support@systemflow.solutions
Website: systemflow.solutions
Florida, United States